Hot Water Again, Thanks to Five Star Plumbing

July 7. Friday evening, I went down the basement to take clothes out of the dryer.

Oh, dear!  See that water on the floor?

I investigated, found the leak, reported to Tom, found the owner's manual in our box of manuals, noted that the water heater was past its expected lifetime, decided to get a new one.

On Saturday, we went to a local Hardware Big Box Store, found the hotwater heater we wanted and were promised delivery within 72 hours.

Tuesday...more than 72 hours later.  Glad the water heater was in the basement.  Tom called the installer.  Someone would be out on Friday!  Tom called the Big Box Store.  The salesperson told Tom he would contact another installer.  

Good news!  The installer promised to be out on Wednesday.

Happy dance!  

Another happy dance when Five Star Plumbing sent Brandon out on Wednesday.  

Joy reigns!  Brandon is a pleasant, friendly young man and and a good plumber.  

We have a new hot water heater.  We will certainly recommend Five Star Plumbing to our friends and neighbors.